Job Information
Grundfos Service Specialist in New Delhi, India
Service Specialist
Application deadline:
Workplace: Onsite Position
Job Location (Short): New Delhi, Delhi, India
Contract Type: Full-Time
Employment Type: Regular
Service Sales Engineer
What is the job about?
As a Service Sales Engineer, you will apply technical and customer insights to identify, sell and provide customers with highly value-adding service and after-sales solutions.
You will identify new business opportunities - new markets, new partnerships, new ways to reach existing markets, to promote and offer service offerings/products to better meet the needs of existing markets - and then to go out and use those opportunities to bring in more revenue. Energy Audit would be an integral part of your job
Your main responsibilities :
Service Sales
Listen to customers and identify how Grundfos value proposition supports their business needs.
Carry out Energy Audit at sites and develop sales model around it
Proactively identify new sales leads and develop the service sales process for specific customers, markets, products, or industry and achieve agreed targets.
Keep updated on market trends and competition.
Select service products, prepare and present quotations.
Negotiate pricing on standard projects.
Follow up on sales from quotation to getting the order.
Plan and register all activities.
Work closely with sales colleagues to ensure a positive customer experience.
Work closely with Service Specialists on on-site troubleshooting and assist with training when necessary.
Business Development
Develop potential and existing markets in order to identify business opportunities.
Carry out market research in order to develop strategies and roadmaps for service sales to secure more business relations.
Develop campaigns and other activities that will contribute to increasing the recognition of the company
Assist the relevant management in resourcing, budgeting, and problem solving activities of the company
Prepare presentations, proposals, and various sales tools on effective development of business opportunities for the company
Provide support to marketing team, in the area of developing strategies for Service Sales
Technical
Key point of contact for clients, answering queries, providing technical advice and introducing new or existing service products.
BEE Certified auditor will be advantageous
General
Responsible for your personal commitment to Health, Safety and Environment and of others who may be affected by your actions at work.
Understand and follow the company HSE policy and ensure that you are equipped and trained to play their part.
Immediately bring to the Management’s attention any specific queries or concerns relating to the workplace’s health, safety and environment
Your Background :
Should be a Bachelor’s Degree graduate, preferably in Mechanical Engineering, with at least 10 years of experience of experience with Service sales in a Manufacturing Industry.\
BEE certified auditor would be advantageous and preferred
Preferably has exposure to the Pump Industry.
Experience building developed processes within the service environment
Ability to guide a business process within the service environment.
Willing to work flexible schedules/hours, and engage in significant domestic travel
A good team, able to work efficiently and effectively
Good presentation and influencing/negotiation skills.
Good interpersonal ability and networking skills. Should be able to operate efficiently with minimal supervision.
Do you want to learn more?
This position is based out anywhere in these three Locations ( Delhi /Mumbai /Chennai ).If this sounds appealing to you, please upload your CV/resume and cover letter today via our Careers portal.
If you want to dig deeper into the Grundfos universe, please visit us on LinkedIn or Youtube and to get to know some of your future colleagues and why they appreciate working at Grundfos, check out Meet our people
We look forward to hearing from you.
About Grundfos
Grundfos is one of the world’s leading water technology companies with more than 19.000 employees in 60+ countries all over the world. Our skills commit us to pioneering solutions to the world’s water and climate challenges and improve the quality of life for people. We dare to do things that others cannot or dare not do, as we believe innovation is not only a business opportunity, but an obligation. And what really matters to us is not short term profit, but the impact we make. By becoming part of our united powerful team, you too can drive this change no matter your role.
An inclusive team
If you like the look of this job and know you can bring your skills to contribute to our purpose, please apply. We need and welcome professional people from all corners – however you identify and whatever your background is.