Job Information
Grundfos Records Librarian - Part Time in Indianapolis, Indiana
Records Librarian - Part Time
Application deadline:
Workplace: Onsite Position
Job Location (Short): Indianapolis, Indiana, United States
Contract Type: Part-Time
Employment Type: Regular
Records Librarian - Part Time Indianapolis [onsite]
Come join a team that makes a difference here and around the world!
Peerless Pump Company, an Indianapolis based subsidiary of Grundfos , is seeking an experienced Records Librarian - Part Time to join its Customer Service group.
Peerless: having no equal; matchless, unrivaled. At Peerless, a Grundfos subsidiary, our team of experts come together with a common passion for manufacturing sustainable pumps that provide peace of mind. Our pumps create more reliable food supplies, clean and safe water, and keep life and property safe around the globe. For nearly a century, the Peerless brand has helped keep people safe where they live, work, and play. We are Pioneers. We are united. We are Peerless! Join our united team!
What is the job about?
The Records Librarian - Part Time is a key conduit of information between the customer and CSCs and is responsible for locating, pulling, and scanning serialized records into our software programs - improving efficiency in selling operations. Position reports to the WIN Customer Service Supervisor, and will take functional direction from the site Records Librarian.
Relocation for this position cannot be supported and qualified candidates must have authorization to work in the USA without support.
Your main responsibilities:
100% Support excellent level of service for all serialnumber@ email box correspondences.
Secondary point of contact for lawyer and business partner requests.
Expectation 1: Support daily tasks and cover for vacation or non-office days for
Primary Library contact.
Expectation 2: Complete all lawyer requests within agreed upon timeframe.
Projects: Maintaining and streamlining the organization of the paper and film files.
Expectation 3: Daily scheduled time on projects.
Schedule regular time in the files organizing and maintaining paper files
Schedule regular time in the files scanning and uploading microfilm/microfiche.
Project time fills in any gaps after correspondences are finished.
Training: with Parts team and other Support as needed.
Sorting Parts Email boxes / Routing Phone calls
Tasks assigned along with further training.
Competencies
Excellent written and oral communication skills with attention to detail and demonstrated ability
to use proper grammar and spelling.
Ability to work effectively in a team environment.
Excellent critical reasoning skills.
Strong technical aptitude.
Experience using ERP Systems (SAP preferred).
Proficiency with standard MS Office programs.
Highly organized, self-starter that can work with little direct supervision.
Ability to make sound decisions when needed.
Key Success Factors
Key measures include but not limited to;
Support excellent level of service for all email, phone and other correspondences.
Point of contact for lawyer and business partner requests for information.
Training with Parts team and other Support as needed.
Projects as needed.
Maintaining and streamlining the organization of the paper and film files.
Posting, Reporting, and Work Relations
Records Librarian – Part Time will report to the WIN Customer Service Supervisor. The role will regularly interact with our Business Partners externally and with Records Librarian, Application
Engineers, Sales, and Parts team internally, among others.
Your background
We imagine that you have:
High School Diploma, GED, HSE/HiSET or equivalent *required
Post Secondary degree (Associates or Bachelors) in Communications, Business, Organizational Leadership orsimilar technical discipline (or commensurate experience) *preferred
1-3 Years of customer service experience in an office environment
1-3 Years of administrative experience in an office environment
Experience in a manufacturing environment *preferred
What’s in it for you?
What are your goals? Here at Peerless it’s our mission to enable you develop and fulfil your aspirations, both career and personal. You’ll find that your fresh ideas will be welcomed and make a difference in how we conduct our business.
In addition, your day-to-day benefits as a regular, full-time employee include:
5 paid holidays;
paid time off for volunteering;
up to 20 paid vacation days a year accrued by date of hire.
Competitive medical, dental, and vision plans; 401(k)-match program.
Annual bonuses, parental support, engaging team buildings.
Diverse, inclusive environment with employee-led forums offering colleagues a safe place to connect and share openly.
Long-term career development with regular dialogue, as well as continuous learning and development opportunities.
Access to the modern Grundfos Academy to pursue further both personal and professional development.
Diverse, inclusive environment with employee-led forums offering colleagues a safe place to connect and share openly.
Do you want to learn more?
If you have questions or would like to know more about this position, please contact Recruiter at bhummel@grundfos.com
If this job sounds interesting, please send your resume and cover letter by clicking “Apply” .
We look forward to hearing from you.
If you would like to dig deeper into the Peerless universe, please visit us and check out why our employees are Peerless. I am PEERLESS! (https://www.youtube.com/watch?v=DD8lv_BIjk4)
Peerless participates in E-verify and is an Affirmative Action, Equal Opportunity Employer. All positions subject to post offer drug screening and background checks.
Peerless needs and welcomes professional people from all corners and backgrounds by providing equal employment opportunities for all applicants and employees and prohibits discrimination and harassment of any type. Employment decisions at Peerless and Grundfos are based on business needs, job requirements, and individual qualifications without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. All qualified applicants are encouraged to apply. Learn more about your rights as an applicant and pay transparency. Accommodations are available for applicants with disabilities.
About Grundfos
Grundfos is one of the world’s leading water technology companies with more than 19.000 employees in 60+ countries all over the world. Our skills commit us to pioneering solutions to the world’s water and climate challenges and improve the quality of life for people. We dare to do things that others cannot or dare not do, as we believe innovation is not only a business opportunity, but an obligation. And what really matters to us is not short term profit, but the impact we make. By becoming part of our united powerful team, you too can drive this change no matter your role.
An inclusive team
If you like the look of this job and know you can bring your skills to contribute to our purpose, please apply. We need and welcome professional people from all corners – however you identify and whatever your background is.